When will I get my invoice?
When will I get my invoice? Your invoice will be sent via email 7 days before payment is due for monthly and yearly subscriptions. You can pay your invoice at any time through your client account. Please make sure your email address is up to date on your client account so that you do not…
How do I cancel my services?
How do I cancel my services? You can cancel your hosting services at any through your client account. Once cancelled your hosting will automatically be terminated upon the cancellation date so it is important you have backed up any data you require before this date. You can also contact us via email at [email protected], send us…
How long does a refund take?
How long does a refund take? The time it takes for you to receive a refund depends on which payment method you used to make the initial payment and the processing time of your bank. Below are some examples, however could be longer or shorter. PayPal Balance: Immediate PayPal Bank Account: 5-10 business days PayPal Credit Card: 5-10…
What payment methods do you accept?
What payment methods do you accept? We accept 2 main payment methods for your web hosting subscription. Firstly, you can pay using your credit or debit card using our payment processor Stripe or secondly, you can pay using PayPal. Share This Article :
Do I get a money-back guarantee?
Do I get a money-back guarantee? Yes, all of our shared hosting and reseller hosting plans are covered by our 30-day money-back guarantee so if you are not fully satisfied you will get a full refund. Please note: this is only valid for your first payment. For example, if you take advantage of our first…