cPanel

Helpful information and articles for cPanel

How do I access the website builder?

How do I access the website builder? To access the website builder on cPanel you need to follow these simple steps. We use SitePad, a professional drag and drop website builder to help you create a website quickly and easily. Log in to your cPanel account. Scroll down to the Software section and select the…

How to add an email address in cPanel?

How to add an email address in cPanel? You can add an email address in cPanel for your website based on your domain name using the included Webmail interface. This provides you with a professional email address that looks better for current and potential customers alike. In order to create an email address in cPanel…

What is the public_html folder?

What is the public_html folder? The public_html folder is the root folder for your primary domain name on cPanel. This is where you will upload your website files so a visitor can view your website when they type in your URL in a web browser. You can access the public_html folder from the File Manager…

Error message when uploading a file

Error message when uploading a file If you receive an error message when trying to upload a file to your website it is usually due to the default limits still being in place on your cPanel account for your domain name. In order to increase these limits please visit either Select PHP Version or MultipPHP…

How to set up a free SSL certificate?

How to set up a free SSL certificate? We use AutoSSL from Let’s Encrypt to provide you with a free SSL certificate for your websites. This means that once your domain name is propagated to the server the SSL certificate will be automatically installed on your domain so there should be no manual intervention on…

What is an addon domain?

What is an addon domain? An addon domain is used when you wish to add a completely different website to your hosting cPanel account. For example, you might have two different websites and want to add them both under your primary cPanel account. If example1.com is your primary domain name and you also wish to…

403 error after cPanel migration

403 error after cPanel migration This is a common issue, especially on WordPress websites. If you see a 403 error after you migrate a cPanel account or after you upload a backup of a website, try the following fix: Log in to your cPanel account and enter the File Manager. Check the permissions of the…

What is an alias domain?

What is an alias domain? The domain alias section in cPanel allows you to point different versions of your primary domain to the same content. This is also sometimes known as being a parked domain in cPanel. For example, example.com might be your primary domain, but you might also wish to register example.net, example.org, example.biz,…

How to install WordPress on cPanel?

How to install WordPress on cPanel? Installing WordPress on cPanel can be done in a few ways. You can update the WordPress installation files directly to the folder for your website using the File Manager or FTP and go through the installation process from the beginning or you can use the Softaculous app and script…

What is a subdomain?

What is a subdomain? Subdomains are based on your primary domain and work as prefixes for your website. They are great ways to organise your website or to create sub-websites under your main website. For example, you could have a webstore and want to use a subdomain for your help section. If your domain is…