cPanel

Helpful information and articles for cPanel

Are automated backups included?

Are automated backups included? Yes, we include automatic backups with JetBackup on all cPanel accounts. We always recommend taking your own backups as we cannot always guarantee backups are available as it is a third party service. You can access the last 3 backups through your cPanel account and can download the files from the…

What is a primary domain?

What is a primary domain? The primary domain name is usually the domain used when you sign up for a hosting plan and is the main domain name of your cPanel account. If you sign up with the domain name example.com, this will be the primary domain on your cPanel account and will be accessible…

How do I access cPanel?

How do I access cPanel? In order to access cPanel you can log in to your client profile and click on the service you wish to access cPanel from. Under the Action menu on the left, you can see Login to cPanel. Simply click on this link and you will be logged in to your…

How do I add a PHP extension?

How do I add a PHP extension? If you need to add a PHP extension on cPanel you can do this by using the Select PHP Version tool under the Software section of your cPanel account and selecting Extensions from the top menu. From here you can see a list of available PHP extensions and…

How to view hidden files in cPanel File Manager

How to view hidden files in cPanel File Manager When you first log in to your new cPanel account there may be a number of hidden files. Most of these hidden files you will probably never need or use, however, some such as the .htaccess file can be very useful. Follow these steps to view…

Can I see a cPanel demo?

Can I see a cPanel demo? We do not offer a cPanel demo for security reasons, however, you can view the official cPanel demo here – https://demo.cpanel.net:2083/login/?user=democom&pass=DemoCoA5620&locale=en We offer a number of third party extras so the look and layout of your cPanel account will be different to that of the demo.

Transfer emails between cPanel accounts

Transfer emails between cPanel accounts There may be a time where you need to manually transfer emails between cPanel accounts. This could be due to moving servers or changing how your websites are stored on cPanel accounts. To manually transfer emails between cPanel accounts follow these steps: Step 1: Backing up email directories The first…

How to enable GZIP compression?

How to enable GZIP compression? You may want to enable GZIP compression in cPanel as this can help increase the speed of your website by reducing loading times and lowering bandwidth use. It works by serving your website content to the browser in a compressed form. In order to enable GZIP compression on cPanel follow…

Why should I update my PHP version?

Why should I update my PHP version? You should always update your PHP version to the latest stable release in order to keep your website up to date with the latest security, speed and performance updates. Whenever a new PHP version is released usually brings improvements in terms of security and performance and by using…

How do I access the website builder?

How do I access the website builder? To access the website builder on cPanel you need to follow these simple steps. We use SitePad, a professional drag and drop website builder to help you create a website quickly and easily. Log in to your cPanel account. Scroll down to the Software section and select the…