Reseller Hosting

Helpful information and articles for Reseller Hosting

How to create private nameservers?

How to create private nameservers? If you have a reseller hosting plan with us you can create your own private nameservers to use on your account. These nameservers are created using your own domain name and will usually look something like this: ns1.example.com ns2.example.com In order to create these private nameservers you will need to…

Resource limit is reached

Resource limit is reached If you are seeing the Resource Limit Is Reached error when trying to access your website, this means that your website is hitting one or more of your hosting packages resource limits. This could be anything from CPU, physical memory, entry processes and more. We use CloudLinux to manage server resources…

Do you offer WHMCS licences?

Do you offer WHMCS licences? Yes, we have partnered with WHMCS to offer WHMCS licences to our clients. There are currently 2 ways in which you can get a WHMCS licence from us. Included in one of our VIP Reseller Hosting plans. Purchase the WHMCS addon from within your client area or during checkout. You…

Where are your servers based?

Where are your servers based? Our servers and data centre are based in Germany in the heart of the EU.

Configure WHMReseller in WHMCS

Configure WHMReseller in WHMCS If you use WHMCS as your billing software you may notice an error when setting up reseller hosting packages in WHMCS. In order to solve this issue, you need to configure WHMReseller in WHMCS correctly. To do this: Create Master and Reseller products in WHMCS as “Shared Hosting” product types. WHMCS…

Can I offer free hosting plans?

Can I offer free hosting plans? No, free hosting plans are not allowed and are against our terms of service. If we find any clients offering free plans and packages, these offending accounts will be suspended and then terminated within 7 days.

Is transfer tool available on WHM?

Is transfer tool available on WHM? Unfortunately, the transfer tool is not available on WHM in our reseller hosting plans. In order to access the transfer tool, you would need full root access to WHM and cPanel and this is only available if you have your own VPS or dedicated server.

How will I get my WHMCS licence key?

How will I get my WHMCS licence key? If you order one of our VIP reseller hosting plans or order WHMCS as an addon, we will send your WHMCS licence key via email once this has been assigned to you. We aim to send this in a few minutes, however, this can take up to…

Add a new package in WHM

Add a new package in WHM Before you can add new clients, you will first need to add a new package in WHM. Packages are what are used in your WHM account to add limits for certain hosting features such as storage, bandwidth, email addresses, databases and more. Adding a new package in WHM is…

How to create a client account in WHM?

How to create a client account in WHM? There will usually be a time when you need to create a new account in WHM. The process is simple and can be completed in a few easy steps.  Log in to your WHM account. Click on the Create a New Account option. You can find this…