Support

How to get WHMCS support?

How to get WHMCS support? If you have purchased your WHMCS licence from us either included in your plan or as an addon, you can get dedicated WHMCS support by clicking here.

How do I get support?

How do I get support? You can get support via email using [email protected] or by opening a support ticket.

Do you offer live chat support?

Do you offer live chat support? Generally, we do not offer live chat support as for more complex issues it is much easier t deal with this using support tickets or emails. Although our live chat is reserved for new sales enquiries, our sales agents may be able to help with some queries. If not,…

Do you offer 24/7 support?

Do you offer 24/7 support? Yes, we offer 24/7 support on all of our web hosting plans via support ticket and email. We aim to answer all support requests as quickly as possible, however, during busy times or if your query is more complex, this could lead to slight delays in getting a response.

No response to my support ticket

No response to my support ticket We aim to respond to all support tickets and emails as quickly as possible, however, there are times when there could be a delay in responding. Please allow up to 24 hours for us to respond to your support request (we usually respond within an hour). If, after 24…