No response to my support ticket
We aim to respond to all support tickets and emails as quickly as possible, however, there are times when there could be a delay in responding.
Please allow up to 24 hours for us to respond to your support request (we usually respond within an hour).
If, after 24 hours, you have still not received a response, please feel free to send a reply using the same support ticket.
Please do not open multiple support tickets for the same query as this could lead to further delays.
