Do you offer a free trial?
Do you offer a free trial? No, we do not offer a free trial of our services as our experience shows us this can be abused. You can trial most of our services with zero risks by getting your first month for 50% off with the added security of our 30-day money-back guarantee.
Can I change my billing schedule?
Can I change my billing schedule? Yes, you can change your billing schedule at any time within 30 days of the end of your current billing cycle. For example, you can change from monthly to yearly billing.
What happens if I miss a payment?
What happens if I miss a payment? If you miss a payment, whether this is for a monthly or yearly subscription, your account will be suspended 24 hours after the missed payment. If no payment is received within 14 days, your account will be terminated from the server.
When will I get my invoice?
When will I get my invoice? Your invoice will be sent via email 7 days before payment is due for monthly and yearly subscriptions. You can pay your invoice at any time through your client account. Please make sure your email address is up to date on your client account so that you do not…
How do I cancel my services?
How do I cancel my services? You can cancel your hosting services at any through your client account. Once cancelled your hosting will automatically be terminated upon the cancellation date so it is important you have backed up any data you require before this date. You can also contact us via email at [email protected], send us…
How long does a refund take?
How long does a refund take? The time it takes for you to receive a refund depends on which payment method you used to make the initial payment and the processing time of your bank. Below are some examples, however could be longer or shorter. PayPal Balance: Immediate PayPal Bank Account: 5-10 business days PayPal Credit Card: 5-10…
What payment methods do you accept?
What payment methods do you accept? We accept 2 main payment methods for your web hosting subscription. Firstly, you can pay using your credit or debit card using our payment processor Stripe or secondly, you can pay using PayPal. Share This Article :
Do I get a money-back guarantee?
Do I get a money-back guarantee? Yes, all of our shared hosting and reseller hosting plans are covered by our 30-day money-back guarantee so if you are not fully satisfied you will get a full refund. Please note: this is only valid for your first payment. For example, if you take advantage of our first…
How To Build A Hosting Business
Table of Contents How To Build A Hosting Business Starting your own hosting business can be a great way to get away from the 9-5 grind and branch out on your own, however, this is not for everyone. We are often asked by our clients how do I build a hosting company or how do…
Top 8 Free Must-Have Tools For Website Owners
Table of Contents Top 8 Free Must-Have Tools For Website Owners Running your website can be challenging, especially choosing the right tools to help make your site a success. This is why we have put together this list of 10 must-have tools for website owners and best of all, they are all free, so they…