How to enable GZIP compression?
How to enable GZIP compression? You may want to enable GZIP compression in cPanel as this can help increase the speed of your website by reducing loading times and lowering bandwidth use. It works by serving your website content to the browser in a compressed form. In order to enable GZIP compression on cPanel follow…
Transfer emails between cPanel accounts
Transfer emails between cPanel accounts There may be a time where you need to manually transfer emails between cPanel accounts. This could be due to moving servers or changing how your websites are stored on cPanel accounts. To manually transfer emails between cPanel accounts follow these steps: Step 1: Backing up email directories The first…
How to view hidden files in cPanel File Manager
How to view hidden files in cPanel File Manager When you first log in to your new cPanel account there may be a number of hidden files. Most of these hidden files you will probably never need or use, however, some such as the .htaccess file can be very useful. Follow these steps to view…
Can I offer free hosting plans?
Can I offer free hosting plans? No, free hosting plans are not allowed and are against our terms of service. If we find any clients offering free plans and packages, these offending accounts will be suspended and then terminated within 7 days.
Where are your servers based?
Where are your servers based? Our servers and data centre are based in Germany in the heart of the EU.
Resource limit is reached
Resource limit is reached If you are seeing the Resource Limit Is Reached error when trying to access your website, this means that your website is hitting one or more of your hosting packages resource limits. This could be anything from CPU, physical memory, entry processes and more. We use CloudLinux to manage server resources…
How do I access cPanel?
How do I access cPanel? In order to access cPanel you can log in to your client profile and click on the service you wish to access cPanel from. Under the Action menu on the left, you can see Login to cPanel. Simply click on this link and you will be logged in to your…
What is reseller hosting?
What is reseller hosting? What is reseller hosting? This is a surprisingly common question we get asked by our clients. Basically, reseller hosting is a form of web hosting account that allows the account holder access to create and sell their own shared hosting packages using WHM alongside cPanel. The type and scale of packages…
How to change the primary domain?
How to change the primary domain? If you would like to change the primary domain on your account you can do this by sending us the details via email, support ticket or message through our contact form. Please note: We will not be able to change the primary domain if the domain name is already on…
Are automated backups included?
Are automated backups included? Yes, we include automatic backups with JetBackup on all cPanel accounts. We always recommend taking your own backups as we cannot always guarantee backups are available as it is a third party service. You can access the last 3 backups through your cPanel account and can download the files from the…