Author: Rokit Host

How do I install applications and scripts?

How do I install applications and scripts? There are a few ways you can install applications and scripts on your cPanel account for use on your website. The 2 main manual ways are uploading files using the File Manager or by FTP or you can use the Softaculous app installer which is included free on…

Can I get a dedicated IP address?

Can I get a dedicated IP address? Yes, we offer a dedicated IP address option on all of our shared hosting or reseller hosting plans for only $3.99 per month. For reseller hosting, this dedicated IP will be shared by you and your clients.

Add a signature in Webmail

Add a signature in Webmail Adding a signature in Webmail will show text at the bottom of each email you send through your cPanel email account. Adding a signature can be useful, as it can save you time from typing lots of information such as your business details, links to your website or social media…

Whitelist an email address in Webmail

Whitelist an email address in Webmail Spam filters are a great way to reduce the number of unwanted emails in your inbox, however, sometimes legitimate emails can be caught up in these filters and routed to your spam folder, never to be seen again. This can be a problem if the email is important and…

Blacklist an email address in Webmail

Blacklist an email address in Webmail Although Webmail includes spam features as standard, this may not always be effective and there may be times when you need to add an email address or even an entire domain name to your blacklist. In this short article, we will show you how to blacklist an email address…

Add a new contact in Webmail

Add a new contact in Webmail There may be a time when you need to add a new contact in Webmail. This is useful for a number of reasons and can help save you valuable time if you send emails to the same email address regularly. To add a new contact in Webmail for your…

Using the calendar in Webmail

Using the calendar in Webmail Each email account in Webmail has a calendar included as standard. This can be used for any number of reasons including the ability to set yourself reminders about important tasks or appointments. Please note, when using the calendar in Webmail, this is set to the server time which is GMT/UTC…

Turn on Spam Filters in Webmail

Turn on Spam Filters in Webmail Spam Filters are included on all Webmail email accounts as standard, however, depending on your settings, you may need to turn these on. To turn on Spam Filters in Webmail, simply follow these steps: Log in to your cPanel account. Navigate to Email>Spam Filters Make sure the option –…

Fix allow_url_fopen PHP Directive error

Fix allow_url_fopen PHP Directive error If you see an allow_url_fopen PHP Directive error on your website, please log in to your cPanel account and navigate to “Select PHP Version”. From here, you need to make sure you select a PHP version starting with “alt” and not “ea”. This should immediately solve the problem.

Fix 500 Internal Server Error on WordPress

Fix 500 Internal Server Error on WordPress If you encounter a 500 Internal Service Error this can be frustrating and maybe a little but daunting as it does not actually provide you with much information about what the problem actually is. It also seems to indicate it is a server error which is not actually…