All Knowledgebase Articles

Turn on Spam Filters in Webmail

Turn on Spam Filters in Webmail Spam Filters are included on all Webmail email accounts as standard, however, depending on your settings, you may need to turn these on. To turn on Spam Filters in Webmail, simply follow these steps: Log in to your cPanel account. Navigate to Email>Spam Filters Make sure the option –…

Fix allow_url_fopen PHP Directive error

Fix allow_url_fopen PHP Directive error If you see an allow_url_fopen PHP Directive error on your website, please log in to your cPanel account and navigate to “Select PHP Version”. From here, you need to make sure you select a PHP version starting with “alt” and not “ea”. This should immediately solve the problem.

Fix 500 Internal Server Error on WordPress

Fix 500 Internal Server Error on WordPress If you encounter a 500 Internal Service Error this can be frustrating and maybe a little but daunting as it does not actually provide you with much information about what the problem actually is. It also seems to indicate it is a server error which is not actually…

How to add htaccess file on WordPress?

How to add htaccess file on WordPress? There may be a time when you need to add a .htaccess file to your WordPress website. This could because you have renamed or deleted the old file to fix an error such as the 500 Internal Server Error or because there was no .htaccess file on the…

How to change the WordPress admin password?

How to change the WordPress admin password? The easiest way to change your WordPress admin password is through the admin area. Follow these steps to change the password in just a few clicks. Log in to your WordPress admin area. Find Users from the lest hand menu and select Profile. Scroll down to the Account…

How to install WordPress on cPanel?

How to install WordPress on cPanel? Installing WordPress on cPanel can be done in a few ways. You can update the WordPress installation files directly to the folder for your website using the File Manager or FTP and go through the installation process from the beginning or you can use the Softaculous app and script…